Support

Smart TV Remote: Stick & Box · Last updated October 2, 2026

Need help with Smart TV Remote: Stick & Box? Email coolwithtech@gmail.com and we'll get back to you, usually within two business days.

My TV isn't found

• Make sure your iPhone and TV are on the same Wi-Fi network (not a guest network).
• Allow the app under Settings → Privacy & Security → Local Network on your iPhone.
• Turn the TV on, then pull down to search again, or add it by its IP address (in the TV’s settings, under About → Network).

The TV asks me to allow the connection

Choose "Allow" on the TV. Tick "Always allow from this computer" so it won't ask again. If you're asked for a code, type the code shown on your TV into the app.

Subscriptions

To restore Remote Pro on a new device, open the app's settings and tap "Restore purchases". To cancel, go to Settings → your name → Subscriptions on your iPhone.

Smart TV Remote: Stick & Box is an independent app and is not affiliated with any TV or streaming device maker.